Our Partners
Our goal is to provide instant disbursals, ensuring that your financial needs are met quickly and efficiently through our trusted lending partners.
Lender Name
Loan products sourced
Level 1 - Customer Support
Axis Bank Personal loan customers can contact the lender using any of the below mentioned channels to register their complaints:
For Axis Bank customers
1860-419-5555, 1860-500-5555
Axis Bank customers can lodge a complaint with the bank by clicking on the following link:
Level 2 - Circle Nodal Officer/Nodal Officer at Head Office
Existing Axis Bank Personal Loan borrowers who are not satisfied with the response offered at Level 1 can take up their complaint with the Nodal Officer or Circle Nodal Officer at the head office for domestic/overseas branch customers. The customer can send their complaint to the Nodal Officer via any of the following methods:
Digital Lending Grievance Redressal Officer (GRO) for FinTech/Digital lending related concerns
Write
Call
Level 3 - Principal Nodal Officer
If the customer is dissatisfied with the resolution provided at Level 2, he/she can escalate the complaint to the Principal Nodal Officer of the bank for domestic/overseas branch customers. The customer can send their grievance to the Principal Nodal Officer through any of the following channels:
Write
Call
Level 4
Customers can take their complaint to the Office of the Banking Ombudsman if their issue remains unresolved even after approaching the above mentioned levels or if the bank fails to provide a resolution within 30 days of making the complaint. The customer can file the complaint with the Banking Ombudsman through the following link:
